Shipping & Estimated Delivery Times

Most items are shipped within 5-10 business days.

We understand that sometimes, due to the high demand during certain seasons and holiday periods, there might be slight delays in processing your orders. Please bear with us as we strive to fulfill your requests and ensure your satisfaction. Your patience is greatly appreciated as we work diligently to provide you with exceptional service.

Commitment to Timely Fulfilment

We understand the importance of receiving your order promptly. At “Online Water Filters,” we prioritise efficient processing and dispatch to ensure timely delivery, of your water filters, and cartridges

Efficient Order Fulfillment

Once you place an order online, we aim to send you an email confirmation as soon as your order has been shipped. This confirmation will provide you with the necessary information to track the progress of your delivery. Our goal is to keep you informed every step of the way.

Fast Replacement Cartridge Processing

When it comes to replacement cartridge orders, we take special care to expedite the process. In many cases, these orders are shipped on the same day they are received, or at the latest, the following business day. We want to make sure that you have your replacement cartridges in hand when you need them, so you can continue to enjoy clean and fresh water without any interruptions.

Reliable Shipping Partners for Larger Orders

For larger unit orders, we choose reliable and trusted shipping partners such as Australia Post, and other reliable courier companies. This ensures that your order reaches you at the optimal time. Depending on your location, delivery times may vary. If you are located in Sydney or Melbourne, you can typically expect your order to arrive within 2-3 business days Once Shipped. Brisbane and Canberra deliveries usually take the same timeframe. For Adelaide, Northern Territory deliveries may take 3-4 business days, while deliveries to Perth generally take approximately 5-10 days, once shipped.

Exceptional Customer Support

We believe in going above and beyond to provide exceptional support to our valued customers. Our knowledgeable and friendly team is always available to assist you, whether you have a question, need assistance with an order, or require technical support.

Your Trust is Our Priority

We deeply value the trust you place in us by choosing “Online Water Filters” for your needs. Rest assured, we will continue to earn your trust through our commitment to delivering reliable products and outstanding customer service.

Experience the Difference with “Online Water Filters”

Join the many satisfied customers who have experienced the difference of working with “Online Water Filters.” Discover why we are the go-to choice for all your water filter needs, especially value-for-money high-quality reverse osmosis water purifiers, and water filters.

Quality Products for Your Satisfaction

Our extensive range of products is sourced with our customer’s satisfaction in mind. From water filters to Reverse Osmosis Purification Systems, we guarantee the quality and reliability of our offerings.

Continuous Improvement and Outstanding Service

Rest assured, we are continuously working on improving our logistics and shipping processes to provide you with the best experience possible. We appreciate your trust in “Online Water Filters” and look forward to serving you with our high-quality products and efficient service. We constantly strive to improve our products and services. Our team actively seeks feedback from customers and incorporates it into our processes, ensuring that we consistently exceed expectations.

Dedicated Customer Support

If you have any further questions or concerns regarding your order, please don’t hesitate to reach out to our friendly customer support team. We are here to assist you and ensure that your shopping experience with us exceeds your expectations. Please use our “request a callback” form and one of our Australian Customer Care Staff Will give you a call, usually within 1 Business Day.